Legal
Privacy Policy
How ACS Capital Group LLC collects, uses, and protects your information
1. Who We Are
ACS Capital Group LLC ("ACS," "we," "us," or "our") is a real estate investment company based in Orlando, Florida. We purchase residential properties directly from homeowners throughout Central Florida. Our website is acscapitalgroup.com.
2. Information We Collect
We collect information you provide directly to us and information we obtain from third-party sources in connection with our real estate activities.
Information you provide:
- Name, phone number, and email address
- Property address and details
- Any additional information you share via our contact form, phone, or email
Information from third-party sources (skip tracing & public records):
- Property ownership records from county property appraiser databases
- Contact information obtained through lawful skip tracing services
- Publicly available information such as foreclosure filings, probate records, and tax delinquency lists
Information collected automatically:
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Referring website or source
3. How We Use Your Information
We use the information we collect to:
- Contact you about your property and provide a cash offer
- Send SMS text messages, phone calls, and emails related to your property inquiry (with your consent)
- Respond to your questions and requests
- Conduct real estate transactions
- Improve our website and marketing efforts
- Comply with legal obligations
4. SMS and Phone Communications
By submitting our contact form or otherwise providing your phone number, you expressly consent to receive SMS text messages and phone calls from ACS Capital Group LLC regarding your property and our cash buying services. Message frequency may vary. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP to any text message we send. You may also reply HELP for help. After opting out, you will receive a single confirmation message and no further SMS messages will be sent.
We do not share your phone number with third parties for their own marketing purposes.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Companies that assist us with SMS delivery, CRM platforms, title companies, and other business operations, who are bound by confidentiality obligations
- Legal requirements: When required by law, court order, or government regulation
- Business transfers: In connection with a merger, acquisition, or sale of all or part of our business
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, complete any transaction, or comply with our legal obligations. If you opt out of communications, we retain a record of your opt-out to honor your request.
7. Your Rights (CCPA / Florida)
Depending on your state of residence, you may have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at info@acscapitalgroup.com or call (689) 407-8670.
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
9. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us:
- ACS Capital Group LLC
- Email: info@acscapitalgroup.com
- Phone: (689) 407-8670
- Website: acscapitalgroup.com
